Teams that feel valued are always more productive.

I'll help you go...

From this

  • Your team is "doing," but they aren't being creative.
  • The company is running, but no one is happy to be there.
  • Staff dynamics are aggressive and escalating.
illustrated man sitting at computer, deep in thought
illustrated man sitting with hands folded behind head at computer

To this

  • Now they're meeting goals, and thinking of new ideas.
  • People are happy to come to work and feel good.
  • Staff morale is high, and everyone feels appreciated.
Image of Fraidy Jerusalem, business coach
decorative squiggle

I'm Fraidy Jerusalem, and it's nice to meet you.

In 2011, I was thrust into my new position as Customer Service Manager, with zero guidance.

I spoke to my team one by one. I heard from them what they wanted, what was going on, and found a tremendous amount of information.

My next steps were clear. I had to work with my team. Together we discussed dynamics, created systems, processes, and instituted trainings – that made all the difference.

 

I could not do it alone.

vertical arrow with circle around it

I focused on my team’s individual talents, and matched them with the right jobs for their skills. Our team worked to develop processes that worked, and created productive systems. 


By taking steps to create proper communication, team meetings, and changing the company culture so everyone  felt that they were an important part of the process–

 

Illustrated man typing on laptop, with satisfied smile

We became one of the most successful departments in the company.
Everyone wanted to be on our team.

decorative squiggle
vertical arrow with circle around it

These experiences made me realize that what I love most is empowering people. Showing people what they’re truly capable of. I wanted to show other businesses how they could do this too.


I know what’s possible. I know how to see potential and maximize it; to listen to what others need and feel. I want that for you and your business too. I believe that everyone deserves to be happy at work.

 

I’ll get to know your team from the bottom up. Working together to understand dynamics and company culture, I’ll help you with your work questions and challenges.

 

Transform Your Business
Skip to content